Frequently Asked Questions - YUZENGJEWELRY Women’s Stainless Steel & Alloy Jewelry

Will the material cause allergies? Is it suitable for sensitive skin?

YUZENGJEWELRY's pieces are made from high-quality stainless steel and alloy materials, carefully processed to minimize the risk of allergic reactions for most people. If you have sensitive skin, we recommend opting for pieces that are nickel-free and lead-free, as these materials tend to be gentler on the skin. Additionally, to reduce the risk of irritation, it’s best to avoid prolonged contact with sweat and chemicals and clean your jewelry regularly.

Does the price of the jewelry include after-sales services, such as repairs or cleaning?

Yes, the price of YUZENGJEWELRY includes basic after-sales services, such as free cleaning and minor repairs. We offer a 30-day hassle-free return and exchange policy. For more extensive repairs or cleaning services, we also provide additional options, and pricing will be determined based on the specific service needed.

How heavy is the jewelry? Will it be too heavy or uncomfortable to wear?

YUZENGJEWELRY’s pieces are designed with comfort in mind, and the weight is carefully balanced to ensure that it is both lightweight and elegant. Most pieces are comfortable to wear all day long without feeling heavy. If you prefer lighter designs, we also offer other styles to suit your needs. If you experience any discomfort while wearing, feel free to adjust or contact us for assistance.

How do I clean and maintain this jewelry?

Keeping your YUZENGJEWELRY pieces looking their best is easy. Simply wipe the surface with a soft cloth to remove sweat and dirt. For deeper cleaning, you can use mild soap and water with a soft brush. Avoid contact with perfume, harsh chemicals, and saltwater. When not in use, store the jewelry in a sealed bag to prevent oxidation. Proper cleaning and care will help extend the life of your jewelry and keep it looking as good as new.